Fulfillment Policy

Ugarte Solutions provides professional consulting services. As we offer intangible services rather than physical goods, our fulfillment policy is tailored to our business model.

Refund Policy

Our consulting services are typically charged on a non-refundable basis. However, we value client satisfaction and are committed to delivering high-quality services. If you are unsatisfied with our services, please contact us immediately to discuss your concerns. We will work diligently to address any issues and find a mutually agreeable resolution.

Delivery Policy

Our consulting services are delivered virtually through scheduled meetings, phone calls, or video conferences. The specific delivery method and timeline will be agreed upon with each client at the start of the engagement. We strive to accommodate our clients' schedules and deliver our services promptly and efficiently.

Cancellation Policy

Clients may cancel their consulting services at any time. We request that you provide notice at least 48 hours before a scheduled session to avoid any charges for that session. For ongoing engagements, we appreciate a 30-day notice of cancellation to ensure a smooth transition.

Service Modifications

We understand that business needs can change. If you need to modify the scope or nature of our consulting services, please contact us to discuss your requirements. We will do our best to accommodate your needs and adjust our services accordingly.

Communication

Clear communication is crucial to our service delivery. We commit to responding to all client inquiries within one business day. You can reach us through the contact information provided on our website.

By engaging our services, you agree to the terms outlined in this fulfillment policy. We reserve the right to modify this policy as needed, and any changes will be communicated to our clients and updated on our website.

For any questions or concerns regarding our fulfillment policy, please contact us directly.

Thank you for partnering with us in your online technology endeavors!

--The Ugarte Solutions Team