Our Process - How we work
We believe in efficiency and maximizing our resources to provide the best value to our clients. We keep our meetings short and sweet so our time is spent working, not staring at the clock while muted on zoom calls like many large tech companies.
Discover
We work closely with our clients to understand their needs and goals and what makes their business tick.
Once we understand our client's needs, we create a comprehensive solution blueprint, timeline, and budget. Work begins when the client signs off on every feature, ensuring that every hour billed is working towards the client's vision, not unnecessary design and functionality.
Included in this phase
- In-depth questionnaires
- Feasibility Studies
- Customer Test Cases
- Solution Blueprint
- Timeline
- Budget
Build
We get to work based on the discovery phase, blueprint, and timeline.
Incremental meetings are scheduled with the client to report progress and demonstrate functionality. The client has an opportunity to test and sign off on each feature.
"Ugarte Solutions was wonderful at providing consistent updates and allowing me to view and test what had been developed! This relieved a lot of stress and eliminated surprises. It gave me a chance to focus my energy on running my business."
Deliver
Since the client is kept up-to-date throughout the entire process and is continuously testing as we build, delivery is a breeze. Get your champagne glasses ready for Go-live!
Included in this phase
- Testing. Our comprehensive test plans make go-live testing easy.
- Infrastructure. We use AWS for cloud hosting and serverless infrastructure.
- Support. We offer post go-live support and maintenance to keep applications secure and up-to-date.
Our Values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies, including the new age of Artificial Intelligence (AI); ensuring we are creating solutions that are universally browser-friendly and secure.
We don't just say "AI" just to say "AI". When a real AI-oriented solution is the best fit to help meet or exceed a particular outcome, we'll use it. No more, no less.
- Meticulous. Attention is in the details. We thoroughly test code and document all QA processes.
- Adaptable. Every business has unique needs and we love the challenge of building something new!
- Honest. We are transparent about all of our processes setting our client's minds at ease.
- Innovative. The technological landscape is always evolving and so are we. We are constantly on the lookout for new technologies to learn and incorporate into our practice.
- Efficient. Our comprehensive solution blueprints ensure we are always working towards a goal with a detailed plan in place.
- Loyal. We are committed to our value of being people-centered. Our adherence to this work model guarantees client satisfaction.
